IT Management & Support

Your company’s IT systems directly determine you and your staff’s ability to perform day to day tasks as well as prepare for future growth plans. We can manage, maintain, monitor, and provide ongoing support for your staff and systems to reduce costs and stay up to date with the latest technologies.

Contact Us

Contact us to setup an appointment to discuss your IT Management and Support requirements.

IT Support

Do you or your staff spend hours setting up computers, installing printers, dealing with software errors that stop you from accessing important documents or the simplest tasks like sending emails? We handle all aspects of business IT including network uptime monitoring, installation and maintenance of company-specific applications as well as the supply of networking and workstation hardware.

Focus on building your business.

Managed IT Support Services

We offer a range of services that can include everything from outsourced help desk management, installing and configuring client computers, to the diagnostics of hardware and software, and resolving ad-hoc technical challenges that arise.

Remote IT Support

Our remote IT support hub based in Edenvale on Johannesburg’s East Rand takes care of most day-to-day IT support queries, delivering an efficient service via telephone, email and desktop based remote support.

On-site IT Support

Although our primary focus is on preventative management and maintenance to reduce the risk of IT support issues arising, we have a team of technical specialists who provide friendly and dedicated on-site support to companies of all sizes across Southern Africa.

Flexible Services Contracts

The Oryx IT Solutions Flexible Managed Services Contract allows us to manage your IT systems more efficiently and combine different services in a simple, cost effective solution tailored to your requirements.

IT Systems Management

Effectively managing IT systems is critical to the success of any business, regardless of size. Systems management refers to the centralised management of your company Information Technology. We help you manage and monitor your IT systems to reduce costs, increase efficiency and stay up to date with the latest technologies.

We can forecast and produce procurement strategies for IT assets as well as plan and implement upgrade procedures for software and hardware across your company.

Our technical team oversee implementation and on-boarding of new software and hardware solutions. We can also manage contracts and licensing for IT assets.

We collaborate with third party suppliers as well as internal stakeholders providing technical support and feedback for hardware and software provision, troubleshooting, updates and improvements.

We can assist you with asset management policies, procedures and processes. This Includes identification and location of assets, managing asset lifecycles and improving quality controls.

Email Management

Email communication is mission critical.

Selecting fit-for-purpose software and infrastructure to manage emails ensures the efficient flow of information in a company. This may not seem that important to smaller companies but setting up for success in the early stages of startup will create a strong IT foundation to build on. For larger organisations, email management is non-negotiable.

Mail Server Setup

We pride ourselves in our service delivery ensuring effective communication on every project, support ticket and order.

Migrating From an Old Solution

We can migrate any mail server to our preferred Microsoft Office 365 solution.

Are you moving to a remote work setup with your staff?

Contact us today so that we can meet to discuss helping you transition to a hybrid remote first work environment.

Our Services

Choose from of our comprehensive range of services through the complete IT lifecycle.


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